if this is your first time using uplay on this computer что делать
Thread: [Ubisoft_Account]Can’t go offline: If this is your first time using Uplay on this computer. | Forums
Can’t go offline: If this is your first time using Uplay on this computer.
Whenever i try to log in offline either via pressing go offline or ticking the always login offline button it gives me the error «If this is your first time using Uplay on this computer you need to log in online at least once before using offline mode.»
Hi Ben_04. Sorry to hear that. Can you please try all of the following troubleshooting steps? You can also try uninstalling and reinstalling the Uplay client? If this does not help, you can contact the Ubisoft Support Facebook, Twitter, or make a ticket. Hope this helps
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Fix for If This Is Your First Time Using Uplay On This Computer You Need To Login At Least Once Before Using Offline Mode
This is how I fixed uPlay and logged in after I got the error of “If this is your first time using Uplay on this computer you need to login at least once before using offline mode”. The solution is actually very easy to do, and it took me a long time to find the answer on the Ubisoft forums. I wanted to play Far Cry 3, but this answer will work for other games too because its just a way to let you login to Uplay. I got the error after installing a patch update for Uplay. Some people suggested on the forums to use your username and not your email address. This does not work, the only solution is the one I cover here.
The problem is you are offline. Yes, I know your computer has internet access, but you have uPlay set to offline mode. Here I will tell you how to switch it to online. First we need to set uplay back to online. On the login screen where you are asked for your email and password on Uplay there is a small gear. The gear is in the top right corner.
Tap this gear and choose settings. Once in the settings menu of play you will find a small tick box for “Always start uplay in offline mode”. Untick this box to tell uPlay to go online. Once you have unticked the box, select save or ok and close uPlay.
Now open uplay again and it will ask you for your email address and pass again. Enter it and it should work and log you in correctly. It might download a patch or update to play after you do this because that is probably why it was stuck.
I hope this fix helped! if it did, please leave a comment with just “thanks”. The forum post where I found this solution was 50 pages long. This was the fix for the uplay error if this is your first time using Uplay on this computer you need to login at least once before using offline mode.
Thread: [IMPORTANT]*READ FIRST BEFORE POSTING* Common issues and frequently asked questions | Forums
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Temporary Account Suspension
If you are getting a message that your account has been temporary suspended, this is usually caused by unsuccessful logins or activation of a key in Uplay. These bans usually last one hour. Please note that Ubisoft Support cannot lift these bans, as that are a security feature.
Login Error on a website
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How do I link or unlink my console, Steam or Facebook profiles to my Ubisoft Account?
To link your Uplay account to Steam, launch a Uplay enabled game through Steam. To link all other platforms, please go to account management. Navigate to the Account Information tab, and you will see Linked Accounts at the bottom of the page. More information on linking can be found here.
How can I change the gender on my Ubisoft account?
You can change your gender on your account on account management Clicking «edit» on your personal information will allow you to change the gender.
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I received an email about suspicious activity on my account. What does this mean and what are the next steps to take?
This is a notification to alert you have suspicious activity on your account. If this was you, feel free to ignore this! If it was not you, you will want to secure your account by changing your password and possibly setting up two step verification. More information on this can be found here.
Why has my Ubisoft Club avatar been banned?
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How do I delete my Ubisoft account?
For information on deleting your Ubisoft account, please refer to this FAQ.
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Here are some basic frequently asked questions about Uplay!
How can I install or reinstall Uplay? How can I uninstall?
You can download Uplay here. Please run the installer as an administrator. You can uninstall by using the uninstaller. This is in C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher by default. More information on installation can be found here.
How can I uninstall a game from Uplay?
In Uplay PC, simply navigate to your games library, find the tile of the game you want to uninstall, right-click on it and choose Uninstall.
Can I disable cloud sync on Uplay?
You can! To do this, open the menu and click «settings». In the General tab, untick the box next to Enable cloud save synchronization for supported games. You can find more information on this at this FAQ.
Is it possible to run Uplay in offline mode?
As long as you have logged in successfully once, you can run Uplay in offline mode. To force the client to start directly in offline mode, you can tick the Always start Uplay in offline mode box in the client Settings, or via the main menu by selecting Go offline. More information can be found on this FAQ.
Can I import my Steam friends to Uplay?
If you have linked your Uplay account to your Steam account you will see an “Import Steam Friends” button in your Friends List
How can I link Uplay to Steam? What about Facebook/Xbox/PSN?
To link your Uplay account to Steam, launch a Uplay enabled game through Steam. To link all other platforms, please go to account management. More information on linking can be found here.
Can I take screenshots with Uplay?
By default, the key to take screenshots with Uplay is F12. However, you can change the key. To do that, simply open the main menu and select Settings. Click on the tab «Other». Here you can change settings relevant to taking screenshots through Uplay.
If you still need further assistance, please click here for information on creating a forum post!
Thread: Microsoft C++ Runtime Library Error | Forums
Exact same issue
Yeah i’m having the exact same issue as unrealfs I’ve done every possible fix on this I can find and nothing works, the only possible fix I haven’t tested yet is to scan my hardrives however they’re both internal so i doubt that is the issue not to mention this problem only started arising in the new for honor update, before that it all seemed fine so i’m unsure whats happened that’s changed this?
well i am in the same boat as all of you getting this annoying runtime error since the 19th of sep when i changed my storage drive from 3tb to a 6tb and after that i am justing getting the runtime error when i open uplay up and support are just a bit useless tried everything that i can think of and **** all works
hello i just got my uplay to work with no runtime error i just deleted all my games from there i saved them to and uplay startup now with no runtime error the downside is now i need to download my games again
Please let me know if everyone has Uplay and their games installed on the same drive which is not a Microsoft Storage Space drive. If you have your games installed on a different drive that can cause issues. As I posted above we’ve also seen issues with Microsoft Storage Spaces.
i had uplay on my windows drive and games on my storage drive
Hi I am getting this issue aswell, I am emailing the info
Description of issue
Purchased AC Odyssey Deluxe, and this started happening
Steps to Reproduce
Every time I launch uplay I get the Visual C++ Runtime Error
Images/Videos of Issue
This is not required, but where you think it might help (Feel free to use your own judgement) you’re more than welcome to include screenshots or videos of the issues you’re having.
Basic System Specs
Operating System: Windows 10
CPU: Intel i5 7600
GPU: Geforce 1660 Ti
RAM:16GB
Connection Speed:200MBs
Connection Type: (Wired/Wireless) Wired
Controller Connected: (Yes/No) No
Please try reinstalling that software from the game folder! Let me know if that helps.
Same Visual C++ Runtime error all of a sudden 🙁 Help needed!
Out of the blue I am getting this error on my PC, on two separate installations actually on two drives, one of which I dedicated exclusively to gaming, both getting the same error.
Every time I open Uplay is throws Visual C++ Ruintime Library Error, is says ‘Program: ‘ but does not provide program name, additionally says ‘This application has requested the Runtime to terminate it in an unusual way. Please contact the application’s support team for more information.’
1109/182025.670:ERROR:viz_main_impl.cc(201)] Exiting GPU process due to errors during initialization
[1109/182025.802:ERROR:viz_main_impl.cc(201)] Exiting GPU process due to errors during initialization
[1109/182025.807:ERROR:browser_gpu_channel_host_factory. cc(119)] Failed to launch GPU process.
[1109/182025.807:ERROR:gpu_process_transport_factory.cc( 1026)] Lost UI shared context.
[1109/182027.699:WARNING:backend_impl.cc(1832)] Destroying invalid entry.
What happened, what broke? Everything has been working fine for years. None of the suggested solutions on the forum, or the web for that matter don’t really address the cause.
Thread: Uplay Can’t Connect to Internet | Forums
Uplay Can’t Connect to Internet
Every time I try to log in to uplay it says login failed «There seems to be a problem with your internet connect. Please check your settings or switch to offline mode.» I’d love to switch to offline mode but this is my first time using uplay and it wont let me do that. I’ve tried turning off antivirus and firewall and it still doesn’t work.
Okay, reinstalling and resetting the hosts fixed my problem but now I have a new one. When I try to log in, uplay now immediately crashes, I think this has something to do with eh update since I could attempt to log in before, but after the patches can no longer do so.
Alright, if I disconnect from the internet. Uplay just tells me it cant connect. So I’m thinking Uplay connecting with the internet is causing it to crash.
Hi, please try opening the following ports;
Uplay Launcher:
TCP: 80, 443, 13000, 13005, 13200
If you are still having issues please contact Technical Support, the link is in my signature.
Greetings fellow threaders. I seemed to have fixed this exact problem last night, after angrily working on it for four hours. I have windows 8, and for some reason Uplay would not connect to the internet. I tried deleting the hosts file, I tried opening various ports in my firewall and my router, and I tried to run Uplay without any background programs running. Sadly, none of this worked. But, when I started my computer in Safe mode with networking, Uplay could connect.
For me at least, it was not a problem with Uplay’s servers, but it was the fault of my own programs running in the background. So, if anybody else is getting the error «Uplay cannot connect to the internet. » try this:
Open the ports TCP: 80, 443, 13000, 13005, 13200, 14000, 14008 in the windows firewall (Find it in control panel)
Then boot up your windows in safe mode with networking
Uplay should now be able to connect!
You only should have to boot up Uplay in safe mode for the first time (so it can update), and then you can run it in normal startup mode.
Before you get too angry at Ubisoft, please make sure the reason your game doesn’t work is not a result of your own doings (i.e. installing Norton). I now happily play AC3 with no trouble.
Hope this helps!
Thank you for this Golax510!
This connection kills me
Greetings fellow threaders. I seemed to have fixed this exact problem last night, after angrily working on it for four hours. I have windows 8, and for some reason Uplay would not connect to the internet. I tried deleting the hosts file, I tried opening various ports in my firewall and my router, and I tried to run Uplay without any background programs running. Sadly, none of this worked. But, when I started my computer in Safe mode with networking, Uplay could connect.
For me at least, it was not a problem with Uplay’s servers, but it was the fault of my own programs running in the background. So, if anybody else is getting the error «Uplay cannot connect to the internet. » try this:
Open the ports TCP: 80, 443, 13000, 13005, 13200, 14000, 14008 in the windows firewall (Find it in control panel)
Then boot up your windows in safe mode with networking
Uplay should now be able to connect!
You only should have to boot up Uplay in safe mode for the first time (so it can update), and then you can run it in normal startup mode.
Before you get too angry at Ubisoft, please make sure the reason your game doesn’t work is not a result of your own doings (i.e. installing Norton). I now happily play AC3 with no trouble.
Hope this helps!
But how to do that in windows 10?