please renew your subscription при открытии сайта что значит
Что делать, если сайт не работает, а появилась надпись This Domain Name is Suspended
This Domain Name is Suspended
The domain name you have entered is not available. It has been taken down because the email address of the domain holder (Registrant) has not been verified.
If you are the Registrant of this domain name, please contact your domain registration service provider to complete the verification and activate the domain name.
NOTE: It may take upto 48 hours after verification for the domain name to start resolving to its website again.
Причем сайт этот был корректно зарегистрирован и нормально работал на протяжении нескольких месяцев.
Что делать и как быть, если домен не работает и появилось сообщение «This Domain Name is Suspended»?
Из текста вышеупомянутого сообщения видно, что регистратор требует подтверждения электронной почты (email) владельца домена. Но почему вдруг, сайт ведь работал корректно раньше, а тут на тебе?
Оказывается иногда для международных доменных имен администрация доменной зоны (регистраторы) проводят выборочную проверку контактов доменов. Обычно — проверяется каждая новая контактная почта, но могут быть и повторные проверки. Это некие правила установленные для международных доменов.
Решение проблемы. Как вернуть сайт и сделать так, чтобы он снова работал?
На самом деле все просто, вам нужно найти почту на которую был зарегистрирован этот домен или почту которая была закреплена за этим доменом. На нее было отправлено письмо от регистратора с уведомлениями и ссылкой активации данных контакта. Примерно такое письмо как на этом фото ниже:
Далее, нажимаете на ссылку указанную стрелкой и переходите. Вам открывается сообщение, чтоб почта подтверждена и домен снова активен. Но домен сразу работать не будет, нужно подождать пару часов, пока снова обновятся DNS, и сайт снова будет работать также как раньше.
Внимание! Есть один нюанс, письмо это вы можете сразу не найти, так как оно может быть отправлено вам как вчера, так и 15 дней назад, или просто может находиться в папке СПАМ или ОПОВЕЩЕНИЯ, или еще какой-нибудь папке. Нужно просто внимательно поискать, оно точно будет в закрепленном за доменом почтовом ящике.
Отмена подписки Adobe без штрафа
Купил подписку на After Effects с ежемесячной оплатой
Через пару месяцев решил отменить подписку, т.к. она мне больше не нужна
Но с меня стали требовать 50%(в моём случае 7-8к просто за отказ от их услуг) от суммы за оставшиеся неоплаченные месяцы(подписка годовая)
Ниже мой диалог с техподдержкой и краткий пересказ
Sayanti: Thank you for contacting Adobe Membership Services.My name is sayanti.How may I assist you Today?
Максим: I want to unsubscribe from After effect
Sayanti: Please allow me 1-2 minutes to review your account details.
Sayanti: May I know the reason?
Максим: I no longer need this program
Sayanti: Could you please confirm me your phone number for future reference?
Максим: Will my subscription be canceled?
Sayanti: Since you agreed to be in a commitment, if you cancel the subscription within the commitment period, there is an Early Termination Fee which amounts to 50% of the remaining months.
Максим: Article 32 of the RF Law «On protection of consumer rights» Right of the consumer to refusal of execution of the contract on performance of works (rendering of services) the Consumer is entitled to refuse performance of the contract on performance of works (rendering of services) at any time subject to payment to the executor the actually incurred expenses associated with the performance of its obligations under this agreement.
Sayanti: If you do not want to pay cancellation fee then you can contact us between these dates 14 jan,2018,14 feb,2018.Then there will be cancellation fee.
Sayanti: I understand your each and every thing but there will some policy under Adobe as well,.
Sayanti: Annual contract, paid monthly
Sayanti: Service begins as soon as your initial payment is processed. You’ll be charged the rate stated at the time of purchase, plus applicable taxes (such as value added tax when the stated rate doesn’t include VAT), every month for the duration of your annual contract. If the applicable VAT rate (or other included tax or duty) changes during your one-year term, the tax-inclusive price will adjust accordingly. Your contract will renew automatically, on your annual renewal date, until you cancel. Renewal rates are subject to change, but we’ll always notify you beforehand. If you cancel within 14 days of your order, you’ll be fully refunded. Should you cancel after 14 days, you’ll be charged 50% of your remaining contract obligation and your service will continue until the end of that month’s billing period. Cancellations can be made any time by visiting your Manage Account page or by contacting Customer Support
Sayanti: Read Terms and conditions.
Максим: You provide services on the territory of the Russian Federation, the agreement contradicts the legislation of the Russian Federation.
Sayanti: This Adobe terms and conditions as you agree at the time of purchase your subscription.
Максим: In your written agreement. 1, 1.1 You may have additional rights under the law. We do not intend to limit those rights in cases where it is prohibited by law.
Sayanti: : Ok then no issue i can waive off your cancellation fee as a one time exception.
Sayanti: Is there anything else I can help you with?
Максим: No, I do not need anything else
Sayanti: You may receive an email with our Customer Feedback Survey. The survey takes less than 2 minutes and I would really appreciate your feedback.
Sayanti: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day.
Sayanti: To contact Adobe again, go to www.adobe.com/support/contact for the available options. Please provide your customer number the next time you contact us.
-Хочу отменить подписку
-Придётся заплатить штраф
-Это противоречит такому-то закону РФ
-В нашем соглашении было это прописано
-Вы предоставляете услуги на территории РФ, соглашение противоречит законам
-Вы Сами на это согласились
-Но в ваших правилах сказано что я имею дополнительные права в соответствии с законом
-Окей, мы сделаем исключение и отпишем вас бесплатно
Пока гуглил информацию по этому вопросу много где встречал комментарии, в которых говорили что деньги списывали даже после отмены подписки
По этому лучше ко дню окончания подписки перевести/снять все деньги с карты на всякий случай, я так и сделаю
Renew or restart your membership
Learn how to renew or extend the term of your membership. Also learn to restart an inactive membership.
Renew or extend a membership
For individuals
Memberships renew automatically if your payment information is up to date. You can also extend a membership with a prepaid card.
Update payment information
You can check your payment information and your active subscriptions in the Plans & payment section of your Adobe ID account online. To update your credit card information, see Update your credit card and billing information.
Extend a membership with a prepaid card
You can use a prepaid card to extend the duration of any membership. The card’s subscription period is added to your account. If you purchased your membership with a credit card, the card’s subscription period is added to your account, and regular billing resumes when the prepaid period expires.
Enter the code mentioned at the back of the card.
Make sure that the prepaid card you purchase is for the correct subscription and region. For example, you cannot extend a Single App membership with a Creative Cloud prepaid card. Similarly, you can use a Student-Teacher prepaid card only to extend a Student-Teacher membership.
Video: Renew or restart your membership with a prepaid card
For more on redemption codes, see Help with redemption codes.
For teams
Direct purchase
Update payment information— If your payment information is up to date for your Creative Cloud for teams membership, you need not do anything. Your membership renews automatically at the current price of the offering.
Before the membership renewal date, the contract owner receives an email notification, and has an opportunity to update the number of committed licenses in the Teams plan.
If you are the contract owner, learn how you can update your payment information, see Update payment details on your Teams account.
Adobe Value Incentive Plan (VIP)
Contact reseller— To extend or renew your Adobe VIP membership, contact your reseller. If you’re a contract owner, to find your reseller’s contact information, navigate to the Accounts section in the Admin Console of your Adobe ID account.
Restart an inactive membership
If your Creative Cloud membership has expired, it’s easy to restart it. If a payment fails, extra payment attempts are made after the due date. If payment continues to fail, your Creative Cloud account becomes inactive and the paid features of your account are deactivated.
Make a payment for the plan
If you missed a payment, you can reactivate the membership by initiating the payment for it. For more information, see I missed a payment for my subscription. How do I reinitiate the payment?
Want to purchase a plan or change plans?
Purchase a plan
You can sign in with the same Adobe ID and purchase a new plan:
Once payment is accepted, sign out of Creative Cloud and sign in again to reset your Creative Cloud license.
I for the message below from the app review team continuously. I have read the developer guide several times, read the number of posts in various blogs and forums and cannot understand what is missing.
see screeshot from app at http://app.p-3.se/subscription.png. (some text is blurred to not reveal a unique app idea before app is out)
Some one where who have any ideas what is missing? I’m getting really desperate.
We noticed that your app’s metadata did not fully meet the terms and conditions for auto-renewing subscriptions, as specified in Schedule 2, section 3.8(b)of the Paid Applications agreement.
App Store Information
We were unable to find the following App Store Information items in App Store Connect.
– Information about the auto-renewable nature of the subscription in your app’s description:
• Title of publication or service
• Length of subscription (time period and content or services provided during each subscription period)
• Payment will be charged to iTunes Account at confirmation of purchase
• Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
• Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal
• Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s Account Settings after purchase
• Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable
To resolve this issue, please revise your app’s metadata to include this missing information.
Manage Purchases, Renewals & Cancellations
This guide explains how to manage the purchases you have made on WordPress.com.
View and Manage Your Purchases
To manage all of the purchases you have made on WordPress.com:
You can also click this button to visit the Purchases page directly:
From this screen, you can see your current Active Upgrades, past Billing History, and any saved Payment Methods for all of your WordPress.com sites:
To view your purchases for a single site only, go to Upgrades → Purchases in the site’s dashboard.
Cancel a Purchase
Canceling a purchase will turn off the automatic renewal, ensuring you will not be charged again. You will still own your purchase until the date of expiry.
To cancel a plan or domain purchase:
To remove a purchase completely, first cancel it using the steps above. When you have turned off the automatic renewal, you will see a Remove WordPress.com Plan or Remove domain option instead of “Cancel Subscription”. This will remove the plan or domain from your account, removing all features immediately.
For Business and eCommerce plan sites with plugins or custom code
There are a few additional steps that are required when cancelling a Business or eCommerce plan. Since these sites exist on special servers that allow for custom code, the cancellation involves moving the site back to our standard server environment. This means:
You will be prompted to download a backup of your site before the plan is removed.
After you choose to Remove Plan, an automatic process is triggered to move the site back to the standard server environment. Depending on the size of the site, this can take between 10 minutes and a few hours – you will receive an email once the process is complete.
The site is made Private during the plan removal. Once you have the email to confirm it is complete, we recommend checking your site content before making it public once again on the Free plan.
Refund Policy
Most subscriptions can be canceled for a refund within 14 days of purchase or renewal, or 7 days for subscriptions that are billed monthly. This includes the WordPress.com Personal, Premium, Business, and eCommerce plans, Google Workspace, and Professional Email.
Some products have different refund timeframes:
If you used a free domain credit to register a domain and request a refund after the 96-hour domain refund period, we will retain the cost of the domain and refund the remaining amount of the plan. You will keep the domain and can use it elsewhere, or cancel it so it won’t be renewed next year.
Automatic Renewal
By default, WordPress.com plans, domains, and other subscriptions are set to automatically renew to ensure there’s no disruption in your services, loss of features, or loss of your custom domain name. Automatic renewal ensures that everything is taken care of in advance and allows time to resolve any issues with payment.
Turn Off Automatic Renewal
To turn off the automatic renewal, follow these steps.
You will be notified via email before your subscription ends if you plan on manually renewing.
Upgrade Your Plan
You can upgrade your website’s WordPress.com plan by visiting My Site → Upgrades → Plans. You can view the features of each plan and click Upgrade below the plan you’d like to upgrade to.
Pro-Rated Credits
You can upgrade your plan at any time. Credit for the remaining time on your existing plan will be applied to your upgrade, thanks to pro-rated credits.
Here’s an example of upgrading from a one-year WordPress.com Personal subscription ($48/yr) to a one-year WordPress.com Business subscription ($300/yr) two months after purchasing the WordPress.com Personal Plan (prices are shown in USD):
$300 – (($48/12) x remaining time) = first payment
When your new plan renews, it will renew at the full price at the correct time.
Pro-rated credits may be used for upgrading your site to a higher plan, not for other sites or renewals such as custom domains or Google Workspace.
Downgrade Your Plan
If you wish to choose a lower plan, first cancel automatic renewal by following these steps. When it comes time for renewal, the old plan will be removed and you can purchase a different plan. If you would like to downgrade immediately, please contact support.
If you are looking to downgrade from a Business or eCommerce Plan, please be aware that downgrading from one of these plans means:
Manage Domain Purchases
With the purchase of an annual or a two-year plan, you receive a credit that can be used to register a free custom domain name or transfer a domain you already own to WordPress.com. The domain credit covers one year of domain registration. Monthly plans don’t include a free domain.
Domains are renewed independent of the plan and billing information (as well as automatic renewal settings) can be managed through the same place your plans are managed. Please see our Domain Pricing and Available TLDs support page or visit your account’s Purchases page and select your domain name to determine the renewal price.
From your Purchases page, you can select one of your domains to manage its payment options:
After canceling a domain, there is no guarantee the domain will become available to register somewhere else, and you may not be able to get it back. You have the option to keep the domain at WordPress.com and use it with another service. See our alternatives here.
Related Guides
Frequently Asked Questions
If you have access to the email address used to create the account, you can reset your password using our Lost Password form. If you no longer have access to the account or to the email address listed for the account, you can use our account recovery form to gain access.
You can see your upcoming renewals in your account by viewing your purchases. Here’s how to see when your subscription renews.
Only the owner of the domain name or plan may renew the plan. If you don’t see the option to renew listed via Manage Purchases, let the owner of the subscription know so they can renew it.
If you choose to let your plan expire, your site will be switched to our Basic (free) plan. You will no longer have access to the features included in your plan, and in some cases, content created may be lost. You can create a backup of your site’s content through My Site → Tools → Export prior to your plan expiring.
Letting a domain expire means you release rights to the name and anyone can register the domain name for themselves. If you choose not to renew your domain name, we recommend that you cancel it completely. You can cancel and remove a domain name from your site by going to the Manage Purchases section of your Account Profile, selecting the domain name, and selecting the option to cancel or remove the domain name. Removing a domain name does not make it automatically available to use elsewhere. If you’re looking to use your domain name elsewhere, you can transfer or map the domain name to your new provider.
Charges from WordPress.com will have “WordPress” or “WPCHRG.com” listed on your billing statement. If you are unsure what this charge was for, you can search for more information and/or contact Billing Support here.
After you purchase a plan or add a new domain, we take care of keeping the subscription up-to-date for you. You don’t have to worry about renewing your subscription every year. If your payment information needs updating, we’ll let you know.