you are not eligible for roles from that message что делать

Прошу помощи у опытных. aliexpress.

заказал смарфон на aliexpress 55 дней назад.

всё время отслеживал, и как то после «2015-10-27 Экспорт, Швеция» появилась надпись «2015-11-08 Отслеживание доступно в стране назначения», а затем «2015-11-10 Импорт, Бразилия BRCWBA»

через 5 дней заканчивается защита покупателя.

открыл диспут » Продавец отправил заказ на неверный адрес». вот такое решение они мне написали:

«According to the shipping information, the package has been shipped out by the seller and it is in transit currently. Thanks for your patience for waiting for the international package. Since your package is still in protection time and your order will be protected by AliExpress, you’ll be refunded if you don’t receive the package when purchase protection ends.»

Complaints from buyer: Purchase Protection is running out, but package is still in transit

Judgement from AE: Invalid

Invalid Reason: order within purchase protection time

Proof Guide: Waiting for the package until 18/12/2015. No evidence is needed. Please wait patiently.

Option 1: Please continue to wait for 10 days

Response time: 10 days

According to the shipping information, the package has been shipped out by the seller and it is in transit. Please wait in patience and confirm with us whether you have received the goods when purchase protection ends.

If you have received the goods in good condition, please cancel this claim and confirm order received. If we don’t receive any feedback about the product problems after the goods are delivered, we will release the payment to your seller based on the delivery information.

Your understanding and cooperation will be appreciated.

AliExpress Case Management Team

я пытался через гугл транслейт перевести, но исходя из перевода они мне предлагают 10 дней подождать, а затем подтвердить получение посылки. в общем что мне делать?

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Spotify Community

Need help? Check out our FAQs for solutions to a wide range of topics.

«Students at this school are ineligible for this offer» Help!

I am a student in higher education in the United Kingdom. I am studying for two years at a local college and doing my third year on campus. When I try to confirm my student status my college is not listed and requesting for it to be added to the list comes back with «Students at this school are ineligible for this offer». Any help is appreciated as I can’t really afford to keep paying for standard premium monthly anymore.

Thanks for reaching out here and welcome to the Community!

If you’re in higher education but your college/university isn’t on the verification list, you can request for it to be added here.

In case SheerID doesn’t accept your school submission, it means that you’re currently not eligible for the student discount.

We’d recommend reaching out to SheerID if you have any more questions about this, as they are the ones checking eligibility.

Hope this info is useful. Let us know if there’s anything else we can help with.

I’m also having this problem, I reached out to SheerID and the only message I’m getting back is a automated message saying “ Your request to SheerID customer service has been received. In order for us to provide you with the best assistance, please reply to this message and let us know which company’s exclusive offer you are attempting to verify for and at what stage of the verification process we can help you with.

Someone from our Verification Team will follow up with you as soon as possible. Our teams are working around the clock to respond in order of requests received. Thanks for reaching out! To add additional comments to your request, you may simply reply to this message.” When I respond I’ve given the same message. How are we supposed to know what’s going on if if dealing with the same message.

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I have no good feedback or appropriate guide as to what I can do to move forward the submission, despite making several submissions with different combinations of documentation and even providing evidence of ownership of the phone number I am providing with my business info.

How can I open up a business case or otherwise get some kind of direct support that will make sense of my failing Business Verification request?

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Direct Support You are not a member of any eligible Businesses. Please contact your account manager to give you access to the tool.

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Same issue. Been about a month submitting numerous documents. I have no idea what they’re after.

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Is everyone here with GoDaddy? Could be to do with their WHOIS masking. If you check your domain on ICANN, GoDaddy masks WHOIS info. Trying to resolve with GoDaddy now but that’s what I’m thinking it could be.

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Is the only way to do this then to ensure the WHOIS is unmasked? Did you have any success Cooper, I have been dealing with this for months now and it’s extremely frustrating!

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No success. In the same boat. Latest message recommends to verify via phone instead. There’s no option when I submit to verify via phone.

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I actually got verified by attaching a screenshot showing the email address (which they were saying they couldn’t verify) on the main page of my website with matching domain names. I hope this helps.

The facebook support must have sh*t in their mind, my domain is nationality domain (.vn) which is unable to use the tool like who.is to check WHOIS information, they must use the nationality tool like vnnic.vn but apparently they aren’t. I’ve submitted like 10 times in a row and still the same error all the time.

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This is what I had to do. I FOUND OUT THIS WAS A PROBLEM THAT WAS RESULTING FROM MY BUSINESS MANAGER.

I contacted someone from Facebook Direct Support: @facebookdirectsupport. I think you can message that username? Here’s their FB page: https://www.facebook.com/facebookdirectsupport/. And here’s where to ask them a question: https://business.facebook.com/direct-support/.

I specifically emailed with David in the Global Marketing Solutions Department (this might be because I am using Facebook’s marketing API to develop). In any case, reaching out to the support team via chat is what you need to do.

Explain to them your issue and then essentially they can help you verify whatever you need. But caveat, it IS a process. And then essentially, this is what they will ask of you:

A. They will need your personal Facebook page profile URL: https://www.facebook.com/[insert text here] B. They will need a copy of a valid photo ID (front & back)

These questions are related to the page associated with your app

1) A description of your relationship to the Page (and authority to request a change in the person(s) who manage the Page, as applicable) 2) The name of the current person(s) who manage the Page, as applicable; 3) The relationship of the above person(s) to the Page; 4) An explanation of your request, and whether there has been a termination of the employment and/or business relationship with the named person(s), as applicable; 5) All documentation supporting your request [SPECIFY HERE IF APPLICABLE BASED ON REQUEST: including death certificate OR including a declaration from legal counsel on transfer of Page ownership rights]; 6) The Facebook account or email address associated with the Facebook account (or Timeline) that you wish to have added as the new admin of the Page; and 7) A declaration under penalty of perjury that the information you have provided is true and accurate (your statement must include this language).

*A NOTARIZED COPY OF THE DOCUMENT

This information is required and cannot be substituted.

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message from google play while trying to purchase as a test.

I’ve uploaded singed apk in google play, published the billing item(in app product), saved the apk as draft, still getting this error.

Also I was trying to purchase from test user device.

9 Answers 9

Edit:

The actual reason for this error:

If an unauthorized user try to purchase an item then this message should appear.

So if the App is not published, a non test user should get this error while try to purchase.

I realized that, Google play takes time to update the changes in app store. So you can not expect the changes immediately. Rather you should wait, in my case it took average 2/3 hours.

Still there may be some unknown error, which I could not figure.

My Cases:

First I was trying to purchase from my test device still got this error, But after waiting some time I didn’t get this error. So I think the time was reason here.

Secondly I was trying from a non test device, which was an unauthorized device as the app was not published.

You must use, only, Test Account for Testing purposes. You can not use market account or others for purchasing your app while Testing.

From Android Docs

The synchronous response for a CHECK_BILLING_SUPPORTED request provides a Bundle with a server response code. A RESULT_OK response code indicates that in-app billing is supported; a RESULT_BILLING_UNAVAILABLE response code indicates that in-app billing is unavailable because the API version you specified is unrecognized or the user is not eligible to make in-app purchases (for example, the user resides in a country that does not allow in-app billing). A SERVER_ERROR can also be returned, indicating that there was a problem with the Google Play server.

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This error comes when everything you done is perfect, you have used signed APK with the proper product id, but you have to note that the account that you are using might don’t have proper valid credit card details.

So whenever you want to buy any product even with test account, that account should have valid credit details.

You have to specify test account in Edit profile of your publisher account

Licensing & In-app Billing

Test Accounts box

There is a now an additional situation which can result in the «User is not eligible» message.

It comes down to this recent change in the licensing system:

The Licensing keys are now managed for each app individually. To see the license key for an application, switch to the new design and go to the Services and APIs for the application

You can no longer use the old «shared» license key when creating new apps. You must switch the Google play developer console to the «new design» and use the license key for each specific app from that app’s Services and APIs section.

If you try to use the old shared key the behavior is as follows:

TL;DR: Make sure you are using the new per-app license key and that you have copied it correctly.

I had the same issue. I fixed it by uploading apk via «Old Design» of Developer Console. Steps:

lved it. There is some problem in the «New Design» of Developer Console. I deleted the apk and created a new app from «old design» and it worked. Price points(In-App products) got automatically added again as the app package name is exactly the same as old one I deleted.

Also make sured the new public key is used which is app specific now.

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You’re not eligible for an Azure free account #22

Comments

Shaboo commented Oct 3, 2019

Why am I getting this error?

I even tried to register for pay-as-you-go and It says i am not eligible also,

The text was updated successfully, but these errors were encountered:

brminnick commented Oct 3, 2019

Hi @Shaboo! Can you copy/paste the error message and include a screenshot of the webpage?

Shaboo commented Oct 3, 2019

the error message is:

You’re not eligible for an Azure free account

Don’t worry—you can still use Azure by paying as you go, with no upfront commitments. Cancel anytime.

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brminnick commented Oct 4, 2019

Have you created a free account previously? That’s typically what the error message means.

Try it again using a different email address to sign up for Azure.

Shaboo commented Oct 4, 2019

I have tried to create one but get the same error (maybe one year ago).

it is okay, i will try with different email and different credit card, thanks

i will close this issue for now.

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